It’s something we’ve been joking about since the beginning. “They’re a ragtag group of faceless bureaucrats who control your every move!” On some level, we’ll be having our cake and eating it too, which is a delightful phrase for hypocrisy. But on some other level, we’ll be broaching the issue in a way which is not trivializing it. If we’re dealing with it as writers and the audience is dealing with it, then the characters need to deal with it as well. Sometimes S.H.I.E.L.D. will be the thing that makes it all better, and sometimes S.H.I.E.L.D. will be the thing that makes it worse. It’s a very grey area, and that’s part of what makes it exciting.
Joss answers the question “How do you make SHIELD the underdog?” (X)